Privacy Policy

Your Privacy Rights and Data Protection

Last Updated: 15th March 2025

Introduction and Our Commitment

feralythiosq respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, store, and protect your data when you interact with our budget analysis platform at feralythiosq.com.

We believe transparency builds trust. That's why we've written this policy in clear language, avoiding legal jargon wherever possible. If you have questions about anything here, don't hesitate to contact us directly.

Information We Collect

When you use our budget analysis services, we collect different types of information to provide you with personalised financial insights and tools. Here's what we gather and why:

  • Account Information: Name, email address, phone number, and postal address when you create an account or contact us
  • Financial Data: Budget categories, spending patterns, income information, and financial goals you input into our analysis tools
  • Usage Information: How you interact with our platform, including features used, time spent, and navigation patterns
  • Technical Data: IP address, browser type, device information, and cookies for website functionality
  • Communication Records: Correspondence when you contact our support team or participate in surveys

We never collect your actual bank account details, passwords, or credit card information. Our budget analysis tools work with the data you manually input, keeping your sensitive financial accounts completely separate.

How We Use Your Information

Your information helps us deliver better budget analysis services and improve your financial planning experience. We use your data for these specific purposes:

  • Providing personalised budget analysis and financial insights based on your spending patterns
  • Sending you relevant tips, educational content, and platform updates related to your financial goals
  • Improving our algorithms and tools to deliver more accurate budget recommendations
  • Responding to your support requests and providing customer assistance
  • Ensuring platform security and preventing fraudulent activities
  • Complying with Australian legal and regulatory requirements

We only use your information for the purposes you'd reasonably expect when signing up for a budget analysis service. We don't sell your personal data to third parties or use it for unrelated marketing purposes.

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request, free of charge for the first request each year.

Correct Information

Ask us to update or correct any inaccurate personal information. You can also update most information directly through your account settings.

Delete Your Data

Request deletion of your personal information, subject to legal requirements. We'll delete your data within 30 days unless we're required to retain it by law.

Restrict Processing

Limit how we use your information while maintaining your account. This might affect some features of our budget analysis tools.

Data Security and Protection

We take data security seriously, especially when handling financial information. Our protection measures include:

  • Encryption: All data transmitted between your device and our servers uses industry-standard SSL encryption
  • Secure Storage: Personal information is stored on servers located within Australia, with regular security audits and updates
  • Access Controls: Only authorised staff can access personal information, and only when necessary for their role
  • Regular Monitoring: We continuously monitor our systems for potential security threats or unauthorised access
  • Data Minimisation: We only collect and retain information that's necessary for our budget analysis services

While we implement strong security measures, no system is completely secure. We recommend you use a strong, unique password for your feralythiosq account and log out when using shared devices.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services or as required by Australian law. Here's our retention approach:

  • Active Accounts: Information is retained while your account remains active and for 12 months after your last login
  • Closed Accounts: Most data is deleted within 90 days of account closure, except where legal requirements apply
  • Financial Records: Some financial data may be retained for up to 7 years to comply with Australian taxation and business record requirements
  • Support Communications: Customer service records are retained for 3 years to help resolve future issues

You can request immediate deletion of your data at any time. We'll process deletion requests within 30 days, though some information may be retained longer if required by law.

Third-Party Services and Data Sharing

We work with carefully selected service providers to deliver our budget analysis platform. When we share information with third parties, we ensure they meet our privacy standards:

  • Cloud Hosting: Our platform runs on secure Australian cloud infrastructure with strict data protection agreements
  • Analytics Services: We use privacy-focused analytics to understand how users interact with our platform (anonymised data only)
  • Email Communications: Our email service provider processes contact information to send you account updates and educational content
  • Payment Processing: If you subscribe to premium features, payment information is processed by certified payment providers (we don't store card details)

We never sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing is strictly limited to service provision and is governed by comprehensive data protection agreements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and provide essential functionality. Here's how we use them:

  • Essential Cookies: Required for basic website functionality, including login sessions and security features
  • Preference Cookies: Remember your settings and customisations to personalise your experience
  • Analytics Cookies: Help us understand how visitors use our site to improve performance and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. We don't use cookies for advertising or tracking across other websites.

Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you through your account email and display a notice on our website.

Minor updates (such as clarifications or contact information changes) will be posted here with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you disagree with any changes to this policy, you can close your account before the changes take effect. Continued use of our services after policy updates indicates your acceptance of the revised terms.

Privacy Questions or Concerns?

Email: info@feralythiosq.com Phone: +61418129054 Mail: Privacy Officer, feralythiosq
79 Wilson Blvd, Reservoir VIC 3073, Australia

We aim to respond to all privacy inquiries within 5 business days. For urgent matters, please call during business hours (9 AM - 5 PM AEST, Monday to Friday).